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CodeCatalyst - log in problem

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Hey, i am struggling to log in codecatalyst with my root mail address (new to aws services). I found some other people experienced this issue and tried to resolve the issue by looking at the feedback they got but still no luck. I would appreciate your help. Enter image description here

I also reached out to technical team but haven't got any response.

1 Answer
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Hello.

As stated in the error message in the image, I think you need to contact AWS support.
If you have already made an inquiry, please wait for a response.
If you haven't done so already, please open a case in "Account and billing" to inquire.
Inquiries through "Account and billing" are free of charge.

What are you trying to do with CodeCatalyst?
As stated in the document below, CodeCatalyst will stop accepting new users after November 7, 2025, so I recommend using GitHub, GitLab, etc. instead of CodeCatalyst.
https://docs.aws.amazon.com/codecatalyst/latest/userguide/welcome.html
https://docs.aws.amazon.com/codecatalyst/latest/userguide/migration.html

EXPERT

answered 10 months ago

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