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Source server with installed agent does not appear in AWS Elastic Disaster Recovery Console

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I originally had (and still have) Application Migration Service configured. I was then told AWS Elastic Disaster Recovery would better suite my needs. I setup AWS Elastic Disaster Recovery, downloaded the Windows agent and installed on one source server.

After agent install the source server with installed agent does not appear in AWS Elastic Disaster Recovery Console, but does show in Application Migration Service. Any guidance would be great. Thanks.

asked a year ago454 views
1 Answer
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Yes both are migration tools, but they serve different purposes. Here's how to troubleshoot why your source server isn't showing in the DRS console:

1. Check Region Selection:

Make sure you're looking at the correct AWS region in the DRS console. DRS is region-specific, so it won't show servers registered in a different region than where you're viewing the console.

2. Verify Agent Status:

Ensure the AWS Replication Agent installed on your source server is running.

On Windows, use the Services Management Console (services.msc) or PowerShell command get-services to check the agent service status. On Linux, use the systemctl status command followed by the agent service name.

3. Review Installation Logs:

If the agent isn't running, check the installation logs for any errors that might have occurred during installation.

4. Re-register Source Server:

If the agent is running but the server isn't showing, try re-registering the source server with DRS. You might need to uninstall and reinstall the agent to trigger the registration process again.

5. Check for Service Quotas: https://docs.aws.amazon.com/general/latest/gr/drs.html

In rare cases, reaching service quotas could prevent registration. You can check your AWS account quotas and see if there are any limitations on the number of DRS servers you can register.

AWS
answered a year ago

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