From what I understand you have 2 services to send mail: Kinsta and WorkMail. You use Kinsta to send out automated mails but want to use WorkMail as well?
In that case the MX record is only used to receive mail. Do you need to receive mail in Kinsta? If not: you can create the same email address in WorkMail and use that to receive the mail in WorkMail by pointing your MX record to WorkMail. If you want to receive mail on both services you will need to configure a forwarding/redirection rule to redirect mail from 1 service to another.
Thank you Robin,
It’s mainly our French website admin who does the things. But he’s English isn’t good enough to ask here directly. What I understand is, that he had to create a second MX record on Amazon, when we wanted to have access through WorkMail. (WorkMail to send and receive, Kinsta to send only)
That means, that he had to enter that second MX in Kinsta, too (to have the company name I guess). Our admin was concerned, that the second MX would overwrite the first on Kinsta.
But the Kinsta support told us, that 2 MX entries for the same e-mail address are possible.
So it seems to work now...
I'm sorry if my explanation was not 100% clear. Its not recommended to have multiple MX records unless they deliver to the same service. A MX record is used by mail senders to see where to deliver your mail. If you have 2 MX records that deliver to different services, 1 service might receive mail that needs to go to the other one. Senders will pick 1 MX record (with the lowest priority) and try to delivery the email. Only if that one does not respond it will try the other one.
In your case, since Kinsta only needs to send mail you can use WorkMails MX record. I would still recommend to create a user in WorkMail with the email addresses used in Kinsta to ensure you still receive bounce messages from mails sent from Kinsta.
Why AWS is not allowing us to receive client inquiries on our website through emails?asked 6 days ago
Our request for SES production access getting denied. Case id: 9467358421asked 10 months ago
Our request in SES Production access was denied twice.asked 10 months ago
Publishing an MX record for Amazon SES email receivingasked 2 years ago
Second MX registration on Kinsta for having automated and personal emailsasked a year ago
Unable to receive emails on our private email id from namecheapasked 2 years ago
Amazon WorkMail - Unable to send outgoing emailsasked 3 months ago
Are complaint mails effecting our server?asked 5 months ago
SES - customer concerned that their emails will be marked as spam and disable the account's ability to send emailAccepted Answerasked 3 years ago
SES Best pratice to send a lot of emailsasked a year ago