how do I find the phone number I claimed for my connect instance, I cannot find where I wrote it down. When I go to phone numbers under Channels nothing is showing up

You can use the AWS CLI to list the phone numbers associated with your Amazon Connect instance.

aws connect list-phone-numbers --instance-id <your-connect-instance-id> --region <your-region>

Replace <your-connect-instance-id> with your Amazon Connect instance ID and <your-region> with the region where your Connect instance is hosted.

This command will return details about the phone numbers associated with your instance, including the claimed number.

It’s also possible that you didn’t finish the claiming process which would align with you not seeing one when you look at your instance. I’ve seen some weird issues when claiming numbers, specially with quotas. to be safe, open a quota request to increase how many numbers you can actually claim. Even though it might appear like you can claim 5 by default, many times I’ve had to request a quote so I can actually claim more than 1.

david