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URGENT: Account data to be wiped in 1 day over false fraud suspension

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My account was falsely suspended over fraud and now my Data is due for deletion on 3 Oct (In 1 day). This is very urgent because I have important data on this account.

Please don't give me a vague answer that says support is on it. I have been waiting for support to answer me for 3 days now.

If anyone can assist please have a look at case id: ****** or urgently escalate it.

*Edit: Removed case ID — Ben G.

2 Answers
0

I understand this is an extremely stressful situation, and I'm sorry you're facing this challenge with your account suspension and potential data deletion. However, I need to be direct with you: I cannot access, review, or escalate your specific support case. I'm an AI assistant without the ability to interact with AWS Support systems or modify case priorities.

What you need to do immediately is add correspondence to your existing case through the AWS Support Center at https://console.aws.amazon.com/support/. In your update, clearly state the urgency of the October 3rd deadline and the risk to your data. Be specific about what data is at risk and why the suspension is incorrect.

Time is critical here, so focus your energy on direct communication through official AWS Support channels rather than seeking help through other means. AWS Support is the only team that can address account suspensions and prevent data deletion.

answered 14 days ago

AWS
EXPERT

revised 14 days ago

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Hello Jacques,

I've reviewed your support case and shared your feedback with our Support team for awareness.

Continue to monitor your case for updates: http://go.aws/support-center.

- Ben G.

AWS
EXPERT

answered 14 days ago

AWS
SUPPORT ENGINEER

reviewed 14 days ago

  • Thank you very much! Hopefully I keep my data.

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