Can not change support plan

Question

There are few documents about the differences between business accounts and personal accounts. Hence, I mistakenly create a business plan and I am now being charged for the support plan while I am not using. Please help me move the account from business type to personal type and remove the support plan.

kranthi putti · Answer

Hello,

To change your AWS support plan from a business to a personal type and remove the support plan, follow these steps:

1.Sign in to the AWS Support Plans Console:

* Go to AWS Support Plans console.

2.Change Your Support Plan:

* Compare the support plans if needed.
* Choose Review downgrade for the desired plan.
* In the Change plan confirmation dialog box, review the changes.
* Choose Accept and agree.

If you encounter issues, contact AWS Support for assistance.

For more details, refer to the AWS documentation.
https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html

i hope this will be helpful to you.

Riku_Kobayashi · Answer

Hello.

I think you can change your support plan by following the steps in the document below.  
https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html

If you are unable to make the change, could you please share information about the specific operation that failed?

Can not change support plan

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