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AWS Workspace lost "CTRL" Key combination function on Windows10 2004 Ver

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Hi, I got a very strange situation, my workspace can not use CTRL key in it.
If I want to copy/past or undo something, I press CTRL_C, CTRL_V, CTRL_Z....._A are not working anymore.
you only will see "C, Z, A, V....etc" characters on screen (if you use notepad to test).
Of course, on browser or other applications are also not working.

I use two different input language on my local machine (use "SHIFT" key to change it) and only English input in workspace.
Sticky, Toggle and Filter Keys are all closed on both local machine and workspace.

Does anyone know a solution to this problem?

Thanks for helping me!

My ENV:

  1. Local Machine:
    NB: Dell E7480 NB keyboard
    OS: Windows 10 Pro 2004 Version
    Anti-Virus: Kaspersky Free Anti-Virus 20.0.14.1085
    Workspace Client Version: 3.0.9.1551

  2. Workspace:
    OS: Windows Server 2016 Datacenter 1607
    Anti-Virus: McAfee Agent 5.6.0.702, MOVE AV 4.7.0 Multi-Platfrom Client 4.7.0.155, McAfee DLP Endpoint 11.2.0.142

asked 2 years ago40 views
1 Answer
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I answer my question by myself.
Just update your client version to 3.0.10.1602 and the problem solved.
Resolves an input method editor (IME) issue <---I guess is a bug?

answered 2 years ago

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