WAFInternalErrorException - When trying to delete an ACL rule

0

Trying to remove a ACL rule and I get the following 2 error messages.

AWS WAF Region: east -1

Error Message 1: WAFInternalErrorException: AWS WAF couldn’t perform the operation because of a system problem. Retry your request.

Error Message 2: ThrottlingException: Rate exceeded

1491/1500 WCUs

Note: Same thing on west-1 with the same rule set and I can add and remove as expected.

Tried creating new rule set and after adding the rule I get the same error message in region east-1

Any suggestions?

1 Answer
0

Retry the operation: As the error messages suggest, you should try the operation again after waiting for a short period. There might be a temporary issue within AWS that is causing the problem.

Visit the AWS Service Health Dashboard (https://status.aws.amazon.com/) to see if there are any ongoing issues or maintenance in the us-east-1 region that might be affecting AWS WAF.

Since you are close to the limit (1491/1500 WCUs), ensure that the current WCU usage is not causing the issue. You may need to optimize your rules or wait for the WCU usage to go down before retrying the operation.

profile picture
EXPERT
answered a year ago
  • Nothing in the status. Everything checks out normal. I have tried multiple times, different times of the day etc. This same setup in west-1 works and I have no problems I am unable to change anything in the ACL's.
    This is all from the AWS Console I can create a new ACL and added rule but as soon as I try to edit a rule I get the same error, even when the new rule set is well under 1500. Ran Athena on cloud trail and the only process that is getting rate exceeded error the UpdateWebACL

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions