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USB not mapped Teradici PCOIP client

0

Recently I have noticed that my workspaces have lost the ability to map the USP ports of the Teradici PCOIP client. This seems to have happened with the update from 32 bit to 64 bit PCOIP Agent.

I have not been able to determine the exact cause but I know that all my workspaces that have been updated can no longer access the attached scanner, printer and USB thumb drives.

Any ideas are welcome but hopefully AWS already has identified the issue and is working to resolve it.

Topics
End User Computing
Tags
Amazon WorkSpaces
Language
English
asked 5 years ago532 views
1 Answer
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After much searching I came across these registry updates that returned USB functionality.

I am not sure why this functionality was disabled but you can get your USB's working by following these directions:
https://docs.aws.amazon.com/workspaces/latest/adminguide/amazon-workspaces-troubleshooting.html#pcoip_zero_client_usb

answered 5 years ago

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