Error try to create SSL/TLS certificate Lightsail WP instances

Hi , thanks for your answer, I tried the Test Record and I got this

Response returned by Route 53 Response from Route 53 based on the following options.

Hosted zone jsuarez.technology Record name

Record type CNAME DNS response code No Error Protocol UDP Response returned by Route 53

but when I try to open the domain , I got this This site can’t be reached Check if there is a typo in jsuarez.technology. DNS_PROBE_FINISHED_NXDOMAIN

could you advise me about it please. thanks!

Hi there,

If you're certain the records you are using are correct, it may help to verify that your DNS records are responding as expected when queried. This document may help: https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/dns-test.html

You can also try setting up a Lightsail hosted zone using a route53 domain with this guide here: https://docs.aws.amazon.com/lightsail/latest/userguide/lightsail-how-to-create-dns-entry.html#lightail-create-a-dns-zone

Hey,

This is happening as SailPoint created DNS zone is different then your global DNS zone (managed by Route 53). Go to LightSail >> Domain and DNS >> Under Details Locate Edit Name Servers >> Use Light sail Name Servers >> Save

And that's it! Go back and try to add SSL/TLS certificate. This should work now. Would suggest to take backup of existing name servers. Thanks!