Support Case still "Unassigned"

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I am writing to bring your attention to support case ID 14215936611, which I submitted 24 hours ago. Regrettably, the current status reflects as "unassigned."

In the pursuit of a swift resolution, could you kindly illuminate the path forward for expeditious case resolution? Your prompt assistance in this matter would be highly appreciated. Thanks!

eugskr
asked 6 months ago92 views
1 Answer
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Use the Chat as the contact method when creating support cases. This reduce the support engineer's first time response.

Ref: https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

profile pictureAWS
Mateus
answered a month ago

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