SES Virtual deliverability manager displays incorrect values

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Hello, In eu-central-1 I've an SES account where I activated the new Virtual Deliverability Manager service without a configuration set for a couple of weeks now, yet it fails to provide information regarding the sent amount of emails, clicks and open rates. The sent amount is straight out incorrect - validated with SES metrics - and for the remaining it is shown as 0 or a 0.X%...

I've went through the configurations, reviewed the official docs and also researched googled for the same issue but am not able to find more information about it.

Is there something I can be missing out for this service to work properly?

Regards

  • Same for me - my SES Account Dashboard correctly shows 948 email sends over past 7 days, but the Virtual Deliverability Manager dashboard says I've sent 3 messages over past 7 days.

asked a year ago127 views
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