I want to cancel my subscription due to unexpected payments

I understand you want to cancel your subscription due to unexpected payments or remove your payment method. Here are the steps you can take:

1. Log in to your AWS account and open the AWS Marketplace console.

2. Go to the "Manage subscriptions" page.

3. Find the subscription you want to cancel and select it.

4. Under "Actions", choose "Cancel subscription".

5. Confirm the cancellation by entering "confirm" when prompted.

If you're having trouble accessing your account due to payment issues, you may need to contact AWS Support directly. They can help you regain access and guide you through settling any outstanding balance.

It's important to note that simply removing your payment method won't cancel active subscriptions or prevent future charges. You need to actively cancel subscriptions and ensure all resources are terminated to stop incurring costs.

If you want to close your entire AWS account:

1. Sign in as the root user
2. Go to Account Settings
3. Scroll to the "Close Account" section
4. Follow the prompts carefully

Remember, closing your account doesn't automatically cancel charges or delete resources. You'll need to address any outstanding balance and ensure all resources are properly terminated.

If you continue to have issues or need further assistance, consider opening an "Account and Billing" support case, which is available to all customers regardless of their support plan.
Sources
Canceling product subscriptions - AWS Marketplace
Why are you so difficult to work with...? | AWS re:Post