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Amazon AppFlow Jira Cloud connector fails with 410 Gone (needs migration to /rest/api/3/search/jql)

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Hello,

When using the Amazon AppFlow Jira Cloud connector, all flows that query Jira issues fail with the following error:

The request failed because the service Source Jira Cloud returned the following error: Details: "The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at https://developer.atlassian.com/changelog/#CHANGE-2046". Status code 410 (Gone).

According to Atlassian, the old Jira Cloud search API endpoint has been removed (see Atlassian changelog: CHANGE-2046).
The new supported endpoint is:
/rest/api/3/search/jql

Currently the AWS-managed Jira Cloud connector still calls the old API and is no longer usable.

Could AWS please update the Jira Cloud connector in AppFlow to use the new API?
Is there an ETA or temporary workaround?

Thank you.

asked a year ago218 views

1 Answer
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The issue you're experiencing with the Amazon AppFlow Jira Cloud connector is related to Atlassian's API changes. Based on the information available, Amazon AppFlow uses the Jira REST API to transfer data objects from Jira Cloud. When Atlassian makes changes to their API endpoints, such as migrating from an older search API to the new /rest/api/3/search/jql endpoint, this can cause compatibility issues with the connector.

Currently, there is no specific information about an update timeline for the Amazon AppFlow Jira Cloud connector to address this particular API change.

As a potential workaround, you might want to check if:

  1. Your OAuth 2.0 integration app in the Atlassian Developer console has all the necessary permissions and is properly configured
  2. Your connector profile settings are up to date

However, if the connector is specifically using the deprecated API endpoint that has been removed by Atlassian, these steps may not resolve the issue. In this case, you would need to wait for AWS to update the connector to use the new API endpoint.

For critical workflows, you might need to consider alternative integration methods until the connector is updated to support the new Jira Cloud API endpoint.
Sources
Jira Cloud connector for Amazon AppFlow - Amazon AppFlow

answered a year ago

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