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Bedrock service unavailable 80% of the time

0

We went live with our assistant using Bedrock Agent with Claude Sonnet 4.5 a few days ago.

  • On day 1 AWS had complete outage of Sonnet 4.5 in EU. Confirmed by AWS support
  • On day 2 a few users were lucky to get responses. Others received the same "service unavailable" message
  • On day 3 again complete outage.

The global inference profile seems to be a little more stable than the EU, but slower. We assume that the only real solution within AWS is to purchase provisioned throughput. However, only legacy Sonnet 3 is available in that option.

Are there any plans to support modern models for provisioned throughput? We see that us-west-2 has some more recent options like Sonnet 3.5 but still not the latest ones

Topics
Machine Learning & AIGenerative AI on AWS
Tags
Amazon Bedrock
Language
English

asked a year ago784 views

1 Answer
5

Yes, correct, as of now, AWS has not officially announced support for provisioned throughput for Claude Sonnet 4.5 but some updates:

• AWS has acknowledged performance issues and is actively working with Anthropic to improve reliability. • The Bedrock team is exploring expanding provisioned throughput to newer models, but timelines remain unclear.

We may keep eyes on below:

https://aws.amazon.com/blogs/aws/

https://www.anthropic.com/news

EXPERT

answered a year ago

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