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Account is suspended or closed

0

My AWS account is suspended or closed, but I still want to use it to access AWS services. I am available to share the required details for account restoration or any outstanding bills.

2 Answers
1

I understand you're looking to regain access to your suspended or closed AWS account. Here are the steps you can take:

  1. If your account was suspended due to late payment:

    • Ensure you've paid any outstanding charges in full.
    • If you paid by credit card, services may reactivate automatically within minutes.
    • For other payment methods, you'll need to contact AWS Support to reactivate the account.
  2. If your account was closed:

    • You have up to 90 days from the closure date to reopen it.
    • After 90 days, you cannot reopen the closed account or create a new one with the same email address.
  3. To resolve the issue:

    • Contact AWS Support directly by opening a case under "Account and billing".
    • Be prepared to provide details about your account, including the email address associated with it.
    • Explain your situation clearly and provide any requested information to verify your identity.
  4. While waiting for resolution:

    • Review any emails from AWS about your account status or outstanding charges.
    • Gather any relevant documentation that might help support your case.

Remember, AWS Support is the best resource for resolving account suspension or closure issues. They have the tools and authority to investigate your specific situation and take appropriate action. Be patient but persistent in following up if needed.

Sources
aws account deactivate due to late payment but now i,m done all payment so kindly active my account ID 851725643790 | AWS re:Post
Billing charges for an old account without having access to it | AWS re:Post
Reactive Account | AWS re:Post

answered 9 months ago
EXPERT
reviewed 9 months ago
0

My account now is closed, but my payments are up to date, I have opened tickets for days but without response, follow my tickets:

175683895300831; 175708907700745; 175751643400816; 175761143100448;

answered 2 months ago

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