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Recurring Payment Verification Requests (UK SCA)

-1

I am writing to report frequent and repetitive payment verification requests for my account. My current credit card has not changed and does not expire until 2030. Despite this, I am repeatedly prompted to manually "Verify and pay" via 3D Secure for standard monthly invoices. Could you please review my account to confirm: If there is a persistent "Unverified" flag on my payment method that needs a manual reset from your side. If my account has been correctly flagged for SCA exemptions for recurring payments in the UK. If there are any underlying billing anomalies triggering these security challenges. I would like to ensure my automated payments process smoothly without manual intervention each month.

Topics
Cloud Financial ManagementManagement & Governance
Tags
AWS Management ConsoleAWS Account ManagementAWS Billing
Language
English
asked 13 days ago33 views
1 Answer
1

Hello,

Apologies for any concern regarding the frequent verification requests. This doc explains how to manage payment verification: https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/manage-cc-verification.html.

If that's not what you're looking for, I recommend reaching out to our Billing team directly for assistance with this request. You can create a case here: go.aws/support-center.

- Marc O.

AWS
EXPERT
answered 13 days ago
AWS
EXPERT
reviewed 13 days ago

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