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Some of the things of your list are not DNS related, so Route 53 won't help but you might find something in other AWS services, below my quick comments:
Full registrar services?
Here is the list of Domains you can use Route 53 as a registrar: http://docs.aws.amazon.com/Route53/latest/DeveloperGuide/registrar-tld-list.html
UK specific DNS suffixes?
Search on the page above.
Unlimited DNS queries?
There isn't a limit, however you pay per query. (customer may be asking for an unlimited plan)
2 factor-authentication?
The access to the Route 53 console (for DNS administration) is controlled by IAM and therefore you can enable 2 factor authentication. http://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa.html
Sub-domain delegation?
Yes.
Single sign on?
Yes, again the access to the Route 53 console (for DNS administration) is controlled by IAM and thus you can implement SSO: http://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_providers_saml_3rd-party.html
Sell ssl certificates?
Route 53 don't, we have another service for that , it's called AWS Certificate Manager, however we don't sell certificates, we give them for FREE :) https://aws.amazon.com/certificate-manager/
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