Unresponsive EC2 Instance. Status Failed. Missing Graph

0

My EC2 instance suddenly stopped responding. Both status check failed (2/2) and I was unable to connect with SSH. The monitoring graph is also missing during that downtime.

Instance Id: i-0f0a93ed1d9337608

Faheem
asked a year ago265 views
1 Answer
0

Hello,

Generally when both of your instance's status checks fail this is a sign that System Status checks are the key cause of the issue resulting from failures such as [1]:

  • Loss of network connectivity
    
  • Loss of system power
    
  • Software issues on the physical host
    
  • Hardware issues on the physical host that impact network reachability
    

You should typically be updated via your AWS Health Dashboard [2] in the case of an underlying failure and you can typically resolve this by stopping and starting your instance (only after taking considerations into account [3]).

[1] System Status Check Causes - https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/monitoring-system-instance-status-check.html#types-of-instance-status-checks

[2] Health Dashboard - https://health.aws.amazon.com

[3] Stopping Your EC2 Instance - https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/Stop_Start.html#what-happens-stop

profile pictureAWS
answered a year ago

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