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Hello,
Generally when both of your instance's status checks fail this is a sign that System Status checks are the key cause of the issue resulting from failures such as [1]:
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Loss of network connectivity
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Loss of system power
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Software issues on the physical host
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Hardware issues on the physical host that impact network reachability
You should typically be updated via your AWS Health Dashboard [2] in the case of an underlying failure and you can typically resolve this by stopping and starting your instance (only after taking considerations into account [3]).
[1] System Status Check Causes - https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/monitoring-system-instance-status-check.html#types-of-instance-status-checks
[2] Health Dashboard - https://health.aws.amazon.com
[3] Stopping Your EC2 Instance - https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/Stop_Start.html#what-happens-stop
answered 2 years ago
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