EC2 Linux Instance Reachability Check Failed

0

The reachability check just failed since yesterday without any configuration change. We want to get to the bottom of this and would appreciate any help. When try to connect we get the following error. "Failed to connect to your instance EC2 Instance Connect is unable to connect to your instance. Ensure your instance network settings are configured correctly for EC2 Instance Connect. For more information, see EC2 Instance Connect Prerequisites at https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-instance-connect-prerequisites.html."

Status check show the system reachability passed but the instance reachability failed."

Instance: i-0219a895f4327f42e

Robert
asked 2 months ago283 views
3 Answers
0

Hello.

If there is a problem with Instance status check, it may be caused by insufficient OS specifications such as memory or CPU usage, or OS settings.
Please check the document below for troubleshooting instructions.
https://repost.aws/knowledge-center/ec2-linux-status-check-failure

  • Failure to boot the operating system (OS)
  • Failure to correctly mount the volumes
  • Exhausted CPU and memory
  • Kernel panic
  • Network failure

It may be a good idea to check the EC2 system log by following the steps in the document below.
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/troubleshoot-unreachable-instance.html#instance-console-console-output

profile picture
EXPERT
answered 2 months ago
0

Hello,

Generally if the instance status check fails, it means there is some issue with the instance configuration or resource crunch. A quick way to overcome this is to perform a reboot and see if the instance comes up. If not have a look at the console logs for any of the errors in the below documentation.

AWS
SUPPORT ENGINEER
answered 2 months ago
0

We reboot the instance and the problem is gone. We will continue monitor the issue and see if it comes back. Thank you for the quick response.

Robert
answered 2 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions