Windows faster launch fails - SSM is not enabled, user script is not executed

IHAC who is using windows faster launch feature is seeing issues with the launch once out of 5 launches. When the AMI launch fails, SSM service is not activated and User data scripts are not executed. They are not able to find out the reason for AMI launch failure. Customer is also having challenges as with SSM service not coming up they can’t log into the EC2 instance (RDP is locked down due to the InfoSec security requirements) to download log files. Is there any other option to offload the logs