By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post

AWS Pinpoint - 10DLC Number and Call Fowarding

0

Hi, Is this use case possible in Pinpoint We have a registered 10DLC Number for sending out SMS. We want to auto foward a call to a relavant number in case somebody calls back on the 10DLC number.

Topics
Application IntegrationFront-End Web & MobileBusiness Applications
Tags
Amazon Simple Notification Service (SNS)Amazon Pinpoint
Language
English
rePost-User-1786472
asked 8 months ago190 views
3 Answers
1

Call forwarding is not supported from AWS Pinpoint service for any type of originating numbers.

AWS
Sarath Kumar
answered 7 months ago
  • rePost-User-1786472
    7 months ago

    Any timeline on this ? I understand this is part of the product roadmap ?

1

Hello Team - currently call forwarding is not supported with 10DLC numbers. We have a feature request on our backlog.

AWS
Sarath Kumar
answered 7 months ago
0

Hi, will this be possible for toll free numbers ? The use case is we have using pinpoint numbers to send sms to customers. When are customer calls back on that number would it be possible to forward the call ?

rePost-User-1786472
answered 7 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content