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ERR_TIMED_OUT for trying to access my website in EC2

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it was working perfectly and suddenly stopped with that error message

the instance is running and the health check is green

how can I know what the issue is?

asked 2 years ago817 views
4 Answers
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Investigation.

  1. Check the web server demon is running
  2. Check your web server logs
  3. Check the OS logs
  4. Check OS disk space
  5. Check aws target group is healthy
EXPERT
answered 2 years ago
EXPERT
reviewed 2 years ago
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in addition to Gary you can also check DNS Settings and Route Table

also, check can you access the web application from the local server using curl or a similar tool

you can also check the following link for EC2 connectivity troubleshooting

https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/TroubleshootingInstancesConnecting.html

also there is a problem **

Note from AWS:

Were currently investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region. Please monitor our Health Dashboard for the latest updates: go.aws/aws-hd.

EXPERT
answered 2 years ago
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I checked everything; none was a problem. It is worth knowing that MYSQL service is starting to stop randomly and I always have to run it again using "sudo systmctl start MYSQL"

however, the website still gives me a connection timed out even if accessed it using the public IP rather than the domain.

answered 2 years ago
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Hi Sultan,

There is an ongoing service health event in us-east-1 which might be affecting your Services. You can track this service event using this link - https://health.aws.amazon.com/health/status.

— Brian D.

AWS
EXPERT
answered 2 years ago

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