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Required to be invited to Monitron each day to access it.

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I use Monitron on a daily basis at work and recently I keep needing to be invited on a daily basis to be able to access the sites monitron devices. I am however able to now use the same email invite constantly to gain access but like I say the next day I am required to access the site through the invite link and login again. There is no need to set up my account again as all the details are already present when logging in. Enter image description here

asked a year ago121 views
1 Answer
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Based on the information provided in the sources, there is no indication that users should need to be invited to Amazon Monitron on a daily basis. Once a user is added to a project or site, they should have ongoing access based on their assigned role (Admin, Technician, or Viewer).

The behavior you're experiencing, where you need to use an invitation link daily to access Monitron, is not typical or expected. This could potentially be a security feature or an issue with your account settings, but it's not a standard requirement of the Amazon Monitron service.

Amazon Monitron does use email addresses for user identification, and each app user requires a unique email address. However, once set up, you shouldn't need to repeatedly use invitation links.

If you're consistently needing to use an invitation link to access the system, it would be advisable to contact your organization's Amazon Monitron administrator or AWS support to investigate this issue. They may need to check your user permissions, the configuration of the user directory, or potential security settings that might be causing this behavior.

Remember to be cautious of phishing attempts. Always verify that you're accessing the correct login page before entering your credentials, even when using invitation links.
Sources
Managing users - Amazon Monitron
Sending an email invitation - Amazon Monitron
Security Best Practices for Amazon Monitron - Amazon Monitron

answered a year ago

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