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Why would a Case ID be completely missing on my AWS account?

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It’s not In the dashboard and I have searched it in the new search bar for cases and it’s not with the resolved cases nothing. A red box appears and it says ‘invalid Case ID’

1 Answer
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It is recommended to reach out to the AWS Premium Support & provide them with the Case-ID. It could be that the Case-ID is wrong or different from the one being searched. Reach out to the Premium support and they can help navigate the same with the use of internal tools since it is difficult to check the same without having the Case-ID and other necessary details. Link- https://aws.amazon.com/contact-us/

SUPPORT ENGINEER
answered 8 months ago
  • (9494299111) it’s gone it was deleted by AWS

  • Hello, Can I request you to please accept the answer if you were satisfied with the answer !!

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