SES account sending disabled
Today I found my ses account (in eu-west-1) disabled for the second time, I can't figure out why. I searched everywhere, I didn't receive any warnings of a disabled or suspended account, on the Ses dashboard the system is healthy, the non-delivery and complaint parameters are well below the warning levels. For now I'm enabling the account using these commands: https://stackoverflow.com/questions/64202637/554-transcation-failed-error-sending-paused-for-this-account But if I don't find out the causes the account will be disabled again. How can I understand what is happening? Thanks
- Newest
- Most votes
- Most comments
Hi,
Please check this re-post for more insights on why the account may have been paused. https://repost.aws/knowledge-center/ses-resolve-account-review-pause
You may have to request a review and work with support team to get to the root cause of the issue. Hope the above link helps.
Relevant content
- asked 2 years ago
- asked 3 years ago
- asked 10 months ago
AWS OFFICIALUpdated a year ago- AWS OFFICIALUpdated 5 months ago
- AWS OFFICIALUpdated 2 years ago
- AWS OFFICIALUpdated 2 years ago
Thank you for your suggestion. Unfortunately I still don't understand what the cause is, the bounce rate and complaint rate are excellent, I have not received any email from AWS and no case has been opened. It doesn't look like a break, but I found account sending disabled, after running the command
aws ses update-account-sending-enabled --enabled --region <REGION>it enables, but it will probably happen again if you don't figure out the causes.