port 25 problem

Hello,

Assuming you followed these steps to apply for an exception, if your request was denied you may look to relay messages through a service such as SES. If you feel your request was denied incorrectly, you may want to open a support case and speak directly to the support team.

Hello,

Please confirm that you requested the port 25 exception for Lightsail specifically as receiving the exception in EC2 does not carry over: https://aws.amazon.com/premiumsupport/knowledge-center/lightsail-port-25-throttle/

If you are still having trouble, please reach out to AWS Support: https://console.aws.amazon.com/support/home