Request: Describe phone number contact flow association via api

0

There is currently no API call available to get the association of a phone number to a contact flow within the Amazon Connect product space. Clearly the information is available to Amazon Connect as the info is included on the Manage Phone numbers page. Please add a call to make this information accessible via a programmatic interface.

Example call documentation

DescribePhoneNumberContactFlowAssociation

Gets the contact flow id (or empty value if not associated) of a phone number that’s claimed to your Amazon Connect instance or traffic distribution group.


Request Syntax

GET /phone-number-contact-flow-association/PhoneNumberId HTTP/1.1

URI Request Parameters

The request uses the following URI parameters.

PhoneNumberId

    A unique identifier for the phone number.

    Required: Yes


Request Body

The request does not have a request body.


Response Syntax

HTTP/1.1 200
Content-type: application/json

{
   "PhoneNumberContactFlowAssociation": { 
      "PhoneNumberId": "string",
      "ContactFlowId": "string"
   }
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

PhoneNumberContactFlowAssociation

    Information about a contact flow associated with a phone number that's been claimed to your Amazon Connect instance or traffic distribution group.

    Type: PhoneNumberContactFlowAssociation object



PhoneNumberContactFlowAssociation

Information about the association between a phone number that has been claimed to your Amazon Connect instance or traffic distribution group and a contact flow within the Amazon Connect instance, if such an association exists.

Contents

PhoneNumberId

    A unique identifier for the phone number.

    Type: String

ContactFlowId

    A unique identifier for the contact flow associated to the phone number. An empty value if no association exists.

    Type: String

RonO
asked 7 months ago111 views
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