Frustrating experience with AWS Certification and Pearson

Question

Exam Date :25th November, 2021

I am a student and AWS certification is mandated as part of my course work. I need the results asap.

I gave my test on 25th November, 2021. I still did not receive any update on my exam results. Support said it is under security review, but it has passed 5 business days.

It would be great if you can expedite my results. This is important for my course completion.

Answer

AWS-User-3881538,

If you have not already and your results are still not available,  please [submit a ticket](https://aws.amazon.com/contact-us/aws-training/) to the Training & Certification support team. We will investigate and provide a resolution as soon as possible.

Kim
AWS Certification

Answer

Hi there,

I'm sorry to hear your results have been delayed, especially given that you might have deadlines for your course results.

To the best of my knowledge, the certification exam process, including proctoring the exam, security reviews, and scoring are entirely managed by 3rd-parties like Pearson and my guess is that AWS has no way of influencing or expediting the results or review of an individual exam. I might suggest contacting Pearson support again, explaining your timeline requirements, and asking for escalation.

Note - I do not represent AWS or Pearson, only sharing my perspective.

Answer

Could you explain why they decided to put your exam under security review?

I have always given Pearson Vue exams online in my office and when I finished my exam they told me whether or not to pass the test and after 1 or 2 days I could see my score report in "Training and Certification".

I hope you have been able to see your results, if you do not tell us in what mode did you give it?

Frustrating experience with AWS Certification and Pearson

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