AWS Builder Center is the official home for builders on AWS. Share and read what others are working on, follow people who inspire you, explore training and workshops, and find tools to support what you're building.
My account is deactivated and email sent to me says "We were unsuccessful in charging your credit card for Amazon Web Services (AWS) usage that you recently accrued. "
I received email from noreplay@amazon.com!
I found that my account was also deactivated .
I went ahead checked my billing preferences had one issue that my default payment method was wrong. I added new payment method last month and forgot to set that as default and remove the one which i knew that it will not work. Yet I was satisfied that I had a valid payment method on file as backup. Never mind, that amazon tried may had tried only default one in the middle of the month and deactivated my services because default payment method was failed. I went ahead tried to pay manually but I was shocked to see that there is no pending payment
*Edit: Removed image containing email — Thomas E.
- Newest
- Most votes
- Most comments
Hello,
I apologize for the experience and any concerns. I was able to locate your case, and I made sure to pass your thoughts along internally for our Support team to further review.
I can confirm it's in the correct queue, and it will be addressed in the order it was received. I recommend keeping an eye on your inbox for further communication from our Support team. I also encourage using the case correspondence to have your questions & comments directly addressed.
— Thomas E.
And the issue is not even communicated that why its all happening. I had been asked to wait since more than 2 days now and I am really frustrated because I cant even download my data from an instance which is lying stopped and I cant start because account is not active.
answered 2 years ago
Relevant content
asked 4 years ago
asked 4 years ago
asked 9 months ago
asked 3 years ago
- AWS OFFICIALUpdated 5 years ago
- AWS OFFICIALUpdated a year ago
