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WorkDocs Drive cannot be installed on Work Spaces

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Enter image description here WorkDocs not syncing properly on Amazon Work Spaces Do not have admin right to re-installed apps on VM Happy to provide TeamViewer creds

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Compute.NET on AWS
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Compute.NET on AWS
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English
rePost-User-7951030
asked 2 years ago187 views
1 Answer
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Hello! Your WorkSpaces Administrator can login to your WorkSpace using RDP with a user that has administrator permissions as stated in our documentation [1]. They should be able to uninstall WorkDocs Drive, reboot the WorkSpace then attempt to install it again. Please reach out to your Administrator to help you solve this issue.

[1] https://aws.amazon.com/premiumsupport/knowledge-center/connect-workspace-rdp/

AWS
SUPPORT ENGINEER
Francisco_L
answered 2 years ago

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