PSI Terminated My Exam For Apparent Rule Violation Which Never Occurred

Question

Supposed to have AWS Certified Security - Specialty at 12:00 PM with PSI. Try launching the exam for more than 2 hours. Exam terminated for apparent rule violation. TV was Off, table cleared, phone not in the near, alone in the room, not taking to anybody/ghost, I only move my head closer to my laptop to read or move my mouth to read only to myself not loud.  
  
I felt powerless, frustrated and cheated upon. I had about 10 questions left to complete the exam with about 40 minute to go.  
  
This was my third exam with PSI and the experiences were horrible but I was ready to go through it again but not the exam been terminated for fake reason. The support had been friendly but what do you do when they disappear and you alone with your problem.  
  
This is my very first time of writing on a forum. Hope you get the point.

terriblefrustrated · Answer

Resolved. But never again an exam from home

shawngiese · Answer

I used PearsonVUE and had a similar experience but only received a warning. They did a thorough check of the room (via webcam) and made sure that nobody could see through the window behind me. Halfway through my test a message popped up saying that I was murmuring / reading aloud and if I continued the exam would be cancelled. In fact I was reading some of the questions quietly, not even realizing it. In any case, the warning was enough, I clamped shut and finished the exam.   
  
My guess is they are worried we are recording our words, collecting questions. Having a warning gave me a fair chance. Realistically though I worried during the whole test that someone would inadvertently come into the room. My test was not very expensive and the testing center was quite far. Also, there was a problem connecting through my laptop built-in camera. I had an external USB camera and was able to use that. Not sure what would have happened if that had fallen off the table since I was supposed to be in view at all times.  
  
In retrospect, if it was an expensive test, not sure it would be worth the risks of doing it from home.

KimWD-AWS · Answer

terriblefrustrated,  
  
I have responded to your initial post at https://forums.aws.amazon.com/thread.jspa?threadID=346632.  
  
Kim  
AWS Certification

PSI Terminated My Exam For Apparent Rule Violation Which Never Occurred

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