You have exceeded your monthly credit limit

3

before publishing the hit the following error occurs You have exceeded your monthly credit limit is anyone solved the problem. how to resolve

asked a year ago1379 views
6 Answers
3

Same, I also contact them and have been waiting for 2 days.

answered a year ago
  • Are you now able to post HITs? I am still waiting that my limit is reset.

1

Me too. I get the same error message and need a quick solution!

answered a year ago
  • Has your problem been solved? I am still waiting..

  • Not so far. I got a message of the support, that they try to increase my monthly spending limit and I have to wait for approval. But the survey I wanted to publish was very cheap - so I am pretty sure that my "limit" is "0" at the moment. I am a first time user and I don't understand why there is a limit at all..

1

How long did it take before you could post HITs? I contacted the support but I have been waiting for over 2 days and nothing happened.

answered a year ago
1

I'm having the same problem. This post is 2 months old, and nothing seems to be coming out from the support team on this. Is MTurk dead?

answered a year ago
0

Anyone have an answer for this ? I am first time user and I couldn't create more than one hit even though the requester account is tied to aws billing..

answered a year ago
  • Same. I'm new and my limit says it's 2,500 already yet I couldn't publish something for 1,008. I dropped it to 2 and that exceeded the limit too. So I'm pretty sure when you're new the limit is 0. We are forced into AWS billing and can't use pre-paid HITS or pay upfront in any way and then they don't give you a workable account. I've been waiting for 5 days and this is after being told 3 times my case is being expedited.

0

Any updates on this? I have the same problem.

answered 10 months ago

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