I'm terribly sorry to hear about any frustration or inconvenience this has caused. I can assure you, this isn't the experience we aim for.
In order to uphold account security, I'm unable to speak about any account specifics on this platform. That said, I'd encourage you to share this valid feedback on your support case. By doing so, our internal team with the visibility and tools to directly assist can investigate these concerns with you.
If you're interested in troubleshooting tips for creating new accounts, please consider checking out this guide: https://go.aws/create-account.
- AWS Support - John
Reuse or link IAM users and groups from Management Account to a new AWS account / OUAccepted Answerasked 10 months ago
AWS new accountasked 8 months ago
We were hacked - how to recover my account?asked a month ago
New SES account level suppression list - lacking major simples features that make it usefulasked 9 months ago
ReservedInstancesLimitExceeded error for a new account of existing organizationasked 5 months ago
New account for my organizationAccepted Answerasked 3 months ago
URGENT. AWS Root Account Hacked. AWS recovered our account. But EC2 and backup no traces of it in Account. Does AWS backup their systems to recover our website ?asked 3 months ago
LimitExceededException when creating a Global Accelerator on brand new accountasked 2 months ago
Two subnets attached to any new resources we create that aren't related to our accountasked 9 months ago
Renewing Cert for a New AWS Account Operations Managerasked 4 months ago