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Case *********** is not processed yet

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My case *********** is not processed yet. How long does it take? I need to train neural networks for the Stanford deep learning class (CS230 - cs230.stanford.edu).

asked 9 months ago142 views

3 Answers
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Hello,

Thanks for providing your case ID.

While we cannot discuss case specifics on this platform, I can assure you that your case is in the correct queue and will be attended to. Our Support team are currently experiencing high volumes so please expect a delay in response times.

Please be sure to keep an eye open for further correspondence from them.

- Craig M.

AWS
EXPERT

answered 9 months ago

  • It's been over one week. Who can I contact to speed up the process? I need to train neural networks for the Stanford deep learning class. The project will end soon...

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It's been over one week. Who can I contact to speed up the process? I need to train neural networks for the Stanford deep learning class. The project will end soon...

answered 9 months ago

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Hi Evan,

I understand your concern with longer than expected wait. I would recommend opening a new case, and request a call or chat to discuss the delay on your service quota increase case. Please check out this article for more details on requesting a call or chat: go.aws/phone-support If you have any trouble with request a call or chat, please let us know for us to look into this further.

— Kraig E.

AWS
EXPERT

answered 9 months ago

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