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First Name and Last Name are mandatory for AWS Certification. But I do understand the fact that "It is okay to not have a surname"
I believe you are stuck in this page,
Please verify your name before you proceed to your AWS Certification Account. https://www.certmetrics.com/amazon/candidate/verify_name.aspx?msg=true
To resolve this issue, I would suggest you to contact AWS Training and Certification, https://support.aws.amazon.com/#/contacts/aws-training
You may visit the above link and scroll down the page and fill up the form and someone from AWS will respond to you shortly with a solution.
answered a year ago
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I attempted to get in touch with the AWS Training and Certification Support team. I haven't heard anything from them yet. It's been 24 hours.
You may wait for about 48 hours more and see, most probably you should get a reply by that timeframe. As you know it was a little busy schedule for the past 4 days due to AWS re:Invent 2022. Hopefully they will respond back to you in the next couple of days.