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Where and How Can I Use Success & Error Options

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As per the new option in the Amazon Connect play prompt. If I use for invalid option, in that case where I should join the entry point of success and error prompt in the contact flow?

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1 Answer
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Success should point to the next logical step in your business process while error could point to an error handling prompt block or a shared module depending on the requirement.

AWS
answered 3 years ago

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