AWS IoT management console Monitor UI issues

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Hi, This is regarding AWS IoT Monitor in the management console. In the connectivity overview, it displays the number of disconnected things but when i click on the number of disconnected things it always gives back only 100 devices. It shows 100+ on the UI though, but seems it does not return all the devices. Is there something i am missing here or hitting some limits ? Does it also display the Things that are connected using the clientID other than the ThingName ?

1 Answer
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The issue you're experiencing with the AWS IoT Monitor in the management console is likely related to pagination and display limits in the user interface. While the connectivity overview may show the total number of disconnected things, including those that are 100+, the detailed view is likely limited to displaying only the first 100 devices by default.

This limitation is common in many AWS console interfaces to manage performance and load times, especially when dealing with large numbers of resources. To view additional disconnected devices beyond the first 100, you may need to use pagination controls if available, or consider using AWS CLI or SDK for more comprehensive results.

Regarding your question about devices connected using clientID rather than ThingName, the AWS IoT connectivity metrics and monitoring features do support devices that connect using clientID. The system is designed to track connections regardless of whether they are associated with a registered Thing or just using a clientID. However, it's important to note that the way these devices are displayed or counted in the console may vary.

If you're working with a large fleet of devices and need more detailed or comprehensive monitoring capabilities, you might want to consider using AWS IoT Device Management's Fleet Indexing feature. This can provide more robust querying and filtering options for your device fleet, including those connected via clientID.

Additionally, AWS has recently introduced a new connectivity metrics dashboard in AWS IoT Device Management. This dashboard provides a unified view of connectivity metrics from both AWS IoT Core and AWS IoT Device Management, which might offer more comprehensive insights into your device fleet's connectivity status, including those connected via clientID.

If you continue to experience issues or need to access data for more than 100 disconnected devices at a time, it would be advisable to contact AWS support for further assistance or to check if there are any known limitations or ongoing updates to the console interface.
Sources
What's new in the AWS IoT console - AWS IoT Core
AWS IoT Device Management adds a unified connectivity metrics monitoring dashboard - AWS
AWS Management Console icon Internet of Things (IoT) - Overview of Amazon Web Services

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answered 8 days ago
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