AWS Workspaces: Changing Compute Type corrupts Windows user profile "We can't sign into your account"

1

Every time we change the "Computer Type" of an AWS Workspace, we get the Windows error "We can't sign into your account". Windows creates a temporary user profile, and all the previous settings and programs for that user are gone. Signing out and back in does not resolve the issue. We then have to do a rebuild to get it working again. This happens every time. Seems odd that we can't upgrade or downgrade a Workspace to Value, Standard, Performance, etc without starting over completely. Is this by design or is the Workspace just a bad setup to start with?

asked a year ago306 views
1 Answer
0

Hi There

Are there any GPO's that might be causing this?

Please take a look at this page from the documentation with some caveats about using GPO's, specifically

Disabling removable storage through Group Policy settings causes a login failure that results in users being logged in to temporary user profiles with no access to drive D.

profile pictureAWS
EXPERT
Matt-B
answered a year ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions