Because you DKIM-signed the email before sending it, SES cannot alter the content for open & click tracking. If you want to track end-user engagement using open & click events, you need to stop DKIM-signing the messages before sending them and rely on your existing Easy DKIM setup in SES.
Hello, i disabled DKIM signings, and still can't get Opened/Clicked notifications, while delivery/bounce/complaint notifications are coming. What should i try ?
edit: sorry, i forgot the X-SES-CONFIGURATION-SET header.
Edited by: tkacmaz on Feb 15, 2020 3:04 AM
I have the exact same issue, except that my endpoint for SNS is Lambda. I am receiving all events like send/delivery/bounce/complaints except open and clicks.
Do I have to disable DKIM signing from the SES interface? If so, then how will the DKIM signing of the mail happen?
AWS SES Open tracking not workingasked 4 years ago
Why am I not able to create alerts and set alert thresholds?asked 5 months ago
SES is not sending Email to outlook and Ymailasked a year ago
SES Open and Click Tracking Not WorkingAccepted Answerasked 4 years ago
Unable to receive emails on specific providersasked a year ago
TXT and CNAME records both required for open and click tracking?asked 3 years ago
SES Open Events - Getting Duplicate events from cloudfront IPsasked 10 months ago
TimedMetadata api is not working I am not able to view the metadata.asked 2 years ago
SES/SNS: events is not being dispatched, except by BounceAccepted Answerasked 6 months ago
AWS Sns Publish method is not working when application deployed using docker containerasked 9 months ago