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IAM Identity Center couldn't be enabled. Do you want to try again?

0

I've enabled the IAM Identity Center on a fresh root account. I followed the usual set up and am using AWS as my identity provider.

I added some users, groups, permission sets and was able to login with the accounts I set up - everything seemed fine!

But then after some time (seems to vary - but can be as short as 30 minutes to an hour), when I visit https://<myurl.awsapps.com/start/ I get this error which makes it impossible to login using IAM Identity center: Unexpected Error

And then when I go back to the root account I see this message: Finish enabling IAM Identity Center

When I push "Finish Enabling" it proceeds as it did before - and the users, groups, permission sets, are still there.

But this has happened 5 times now - so I think something is broken. Has anyone experienced this? Am I doing something wrong?

  • rePost-User-8938299
    2 years ago

    If it's helpful, here's an error ID Request ID: 11783842-b4be-4099-8575-6037fdd21f70

Topics
Security, Identity, & ComplianceManagement & Governance
Tags
AWS Identity and Access ManagementAWS Management ConsoleAWS IAM Identity Center
Language
English
rePost-User-8938299
asked 2 years ago306 views
1 Answer
0

Hi

I came across an issue that indicated this error can occur if the Trusted Access for the Identity Center is disabled from your AWS Organization console.

I attempted to replicate the issue by disabling the Trusted access manually(Aws Orgaization console-> Services->AWS IAM Identity Center (AWS Single Sign-On) -> Disable Trusted Access)

On doing so, I noticed that my Identity Center Admin console page was reset and I was directed to the page asking to Finish Enabling SSO as in your screenshot.

So I would suggest to check if there is any script within your AWS environment that is disabling the trusted advisor access.

AWS
Felicita_A
answered a year ago

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