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Hi,
Thank you for contacting us!
This error message implies that the signing certificate (CustomerCA.crt file) is missing from the expected path C:\ProgramData\Amazon\CloudHSM\customerCA.crt.
More information on the signing certificate and how it can be used to initialize the cluster is outlined in the following documentation:
Please follow the guidelines in this documentation to create the certificate file, if it does not already exist.
Feel free to reach back with any further questions or concerns.
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