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Amazon Q Developer Pro Tier - Reached Limit - Not even being charged for $0.03 to continue developing

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I paid the Pro tier and reached the limit. I read a similar question that stated reach out to support to talk about an increase because AWS is very receptive.

So that's what this email is - me reaching out to AWS support.

Also I was happy to pay the $0.03 per line of code but AWS isn't charging me for some reason. Do I need to click a button or agree to something before AWS charges me for that? If so can you tell me where it is?

AWS, if you stop letting people using your product when we hit the limit, then cease all access (despite being happy to continue to pay extra), we'll have to use another service because all my development stopped and I can't have that as a business.

Thanks

asked a year ago3.2K views

3 Answers
1
Accepted Answer

Hello.

Only the "Amazon Q Developer transformation capability for Java upgrades" will be charged $0.003 if you exceed the limit.
Are you doing a Java upgrade?
In that case, you will be charged if you exceed the limit.
https://aws.amazon.com/q/developer/pricing/?nc1=h_ls

4,000 lines of code per month per user pooled at account level. Extra lines of code available at $.003 per line of code submitted. **

Have you subscribed to Amazon Q Developer pro?
https://docs.aws.amazon.com/amazonq/latest/qdeveloper-ug/q-pro-tier-setting-up-access.html

After subscribing, I think it was necessary to switch the Amazon Q Developer sign-in user in each IDE to the subscribed IAM Identity Center user.
https://docs.aws.amazon.com/amazonq/latest/qdeveloper-ug/q-in-IDE-setup.html#setup-vscode

EXPERT

answered a year ago

AWS
MODERATOR

reviewed a year ago

  • Hi Riku. Thanks. I believe I am signed in as the user "chris" in VS Code using the Pro tier. But not sure how to check that. I also created a builder-id but that page says something different for the Pro Tier like it not needing one. I used the IAM to add Pro to the user group. Maybe I am signed in under the builder-id....let me check

  • Thank you for sending that page Riku. AWS documentation leaves a lot to be desired, I must say. I was signed in using a builder-id, not the Pro account URL. Thank you very much.

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Yes I was confused. However, I do think this line below is ambiguous and could be made clearer. I read it as Q submitting code to me since I am not submitting code but using Q to code my app: "4,000 lines of code per month per user pooled at account level. Extra lines of code available at $.003 per line of code submitted. "

(sorry not 0.03 but 0.003)

So if this stands: "The Pro tier is designed to provide access without hard monthly limits for general interactions" How come I have reached a limit. Here's the message: "Maximum com.amazon.aws.codewhisperer.streaming.GenerateAssistantResponse reached for this month."

Thanks

answered a year ago

-2

I apologize for the inconvenience you're experiencing with the Amazon Q Developer Pro tier limits. Let me clarify a few points based on the information available:

  1. Regarding reaching out to AWS support: While AWS is generally receptive to feedback, there isn't a straightforward way for users to increase internal quotas themselves. The Pro tier is designed to offer higher usage limits compared to the Free tier, but it appears that there are still some restrictions in place. Without a paid support plan, your options for immediate resolution are limited.

  2. About the $0.03 per line of code charge: It seems there might be some confusion here. The Amazon Q Developer Pro tier is priced at $19 per user per month, and this subscription gives access to all features without hard monthly limits for general interactions. There isn't a per-line-of-code charge for the Pro tier as you've described.

  3. Continuing usage after reaching the limit: The Pro tier is designed to provide access without hard monthly limits for general interactions. However, there are some specific quotas for certain features. For example, there's a quota of 30 invocations per month for Amazon Q Developer Agent for software development in IDEs and Amazon CodeCatalyst, and 20 pull request summaries per month in Amazon CodeCatalyst.

  4. Stopping access despite willingness to pay extra: This is not the intended behavior of the Pro tier. If you're consistently hitting limits that are preventing you from using the service, it would be best to contact AWS directly through your account representative or consider upgrading your support plan to discuss your specific needs.

  5. Using the service for business-critical development: If Amazon Q Developer is crucial for your business operations, you might want to consider exploring enterprise-level solutions or discussing your usage patterns with AWS to find a more suitable arrangement.

To resolve your current situation, you may need to wait for the next billing cycle for your limits to reset, or explore if there are any inefficiencies in your current usage that could be optimized to stay within the existing limits. If this is a recurring issue, you might need to escalate this through official AWS support channels for a more permanent solution.

Sources
Q Developer Pro subscription limits? | AWS re:Post
Amazon Q Developer Pro tier - Amazon Q Developer
AI for Software Development – Amazon Q Developer Pricing – AWS

answered a year ago

AWS
EXPERT

reviewed a year ago

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