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Elastic IP addresses could not be released.

0

I am attempting to release 4 elastic IP addresses. I get an error: Elastic IP addresses could not be released. 3.92.5.238: The address with allocation id [eipalloc-068c643d36fd2d6c3] cannot be released because it is locked to your account. Please contact AWS Support to unlock it. 52.203.74.46: The address with allocation id [eipalloc-71bef517] cannot be released because it is locked to your account. Please contact AWS Support to unlock it. 52.6.59.168: The address with allocation id [eipalloc-994828fc] cannot be released because it is locked to your account. Please contact AWS Support to unlock it. 54.163.252.36: The address with allocation id [eipalloc-0dca4bde4a16002cd] cannot be released because it is locked to your account. Please contact AWS Support to unlock it.

How do I release them?

asked 2 years ago685 views

3 Answers
1

Hello,

If your Elastic IP is locked with your account then Contact AWS Support to resolve this issue and follow the steps below:

  1. Sign in to the AWS Management Console.
  2. Navigate to the AWS Support Center. Click on Create case.
  3. Select Service limit increase and then choose Elastic IP Address Limit.
  4. Fill in the necessary details, including the allocation ID (eipalloc-068c643d36fd2d6c3) and the error message.
  5. Explain the issue, indicating that the EIP is locked to your account and cannot be released.

Thank you

EXPERT

answered 2 years ago

AWS
EXPERT

reviewed 2 years ago

0

Hello.

Have you checked the troubleshooting documentation below?
Your Elastic IP address may be registered as rDNS.
First, please check if you can release the Elastic IP address by following the steps described in the document below.
https://repost.aws/knowledge-center/ec2-address-errors

As stated in the above document, if you are unable to release the Elastic IP by unsetting rDNS from the AWS CLI or Management Console, please contact AWS Support.

EXPERT

answered 2 years ago

EXPERT

reviewed 2 years ago

0

I submitted this form https://support.console.aws.amazon.com/support/contacts#/rdns-limits and requested rDNS removal. Once removed, I was able to remove the IP addresses.

Thanks for the recommendations.

answered 2 years ago

AWS
EXPERT

reviewed 2 years ago

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