Elastic IP addresses could not be released.

0

I am attempting to release 4 elastic IP addresses. I get an error: Elastic IP addresses could not be released. 3.92.5.238: The address with allocation id [eipalloc-068c643d36fd2d6c3] cannot be released because it is locked to your account. Please contact AWS Support to unlock it. 52.203.74.46: The address with allocation id [eipalloc-71bef517] cannot be released because it is locked to your account. Please contact AWS Support to unlock it. 52.6.59.168: The address with allocation id [eipalloc-994828fc] cannot be released because it is locked to your account. Please contact AWS Support to unlock it. 54.163.252.36: The address with allocation id [eipalloc-0dca4bde4a16002cd] cannot be released because it is locked to your account. Please contact AWS Support to unlock it.

How do I release them?

MVC
asked 2 months ago214 views
3 Answers
1

Hello,

If your Elastic IP is locked with your account then Contact AWS Support to resolve this issue and follow the steps below:

  1. Sign in to the AWS Management Console.
  2. Navigate to the AWS Support Center. Click on Create case.
  3. Select Service limit increase and then choose Elastic IP Address Limit.
  4. Fill in the necessary details, including the allocation ID (eipalloc-068c643d36fd2d6c3) and the error message.
  5. Explain the issue, indicating that the EIP is locked to your account and cannot be released.

Thank you

profile picture
EXPERT
answered 2 months ago
profile pictureAWS
EXPERT
iBehr
reviewed 2 months ago
0

Hello.

Have you checked the troubleshooting documentation below?
Your Elastic IP address may be registered as rDNS.
First, please check if you can release the Elastic IP address by following the steps described in the document below.
https://repost.aws/knowledge-center/ec2-address-errors

As stated in the above document, if you are unable to release the Elastic IP by unsetting rDNS from the AWS CLI or Management Console, please contact AWS Support.

profile picture
EXPERT
answered 2 months ago
profile picture
EXPERT
reviewed 2 months ago
0

I submitted this form https://support.console.aws.amazon.com/support/contacts#/rdns-limits and requested rDNS removal. Once removed, I was able to remove the IP addresses.

Thanks for the recommendations.

MVC
answered 2 months ago
profile pictureAWS
EXPERT
iBehr
reviewed 2 months ago

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