Everything I have read shows sms is supported by SNS in us-west-1. I can’t seem to figure out how to add, or request, toll-free origination numbers for sns.
We have a Cognito user pool in us-west-1 and would like to use its phone verification (ultimately through sns) but this is not sending the verification codes. The root cause looks to be a lack of an origination number in SNS (in us-west-1).
I successfully have SNS toll-free origination numbers in us-east-1, but there also doesn’t seem to be a way to tell Cognito to use SNS in us-east-1 and migrating users to a new pool in east would be horrible.
Side note: SNS is in production mode, not sandbox.
Thanks I’m advance! I’ve spent wayyy too much time battling this.