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Hi! I was struggling with the same problem. For me, I had to ensure that the username of the user was the same as the email of the user in the google admin panel. My user was named 'jane' instead of 'jane@example.com', which caused SSO to fail, despite that user's email being jane@example.com
answered a year ago
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Did you check the CloudTrail logs to check if you see any errors related to "ExternalIdPDirectoryLogin"
answered a year ago
i have the same problem as this person and havent been able to find any errors containing "ExternalIdPDirectoryLogin" in cloudtrail logs
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see here https://github.com/awsdocs/aws-single-sign-on-user-guide/issues/2
Ran into the same issue. Setting the user name to the email address resolved the problem.
ran into the same issue, thank you repost user 4015773