Hello,

I sincerely apologize for the frustration this situation has caused. If you have an open support case regarding the account compromise I encourage you to continue working with our Support team through that case as we're unable to discuss account/case specifics on re:Post. You can also respond to the most recent email you've received from our Support Team.

If you'd like to speak to someone directly you can always request a call by updating the Contact Option of your case. If you Select Chat you will be able to connect with a Support Agent through chat. If you select Phone, you will be able to speak with someone on the phone. You can find the details here:

https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/

— Lex D.

This is the way AWS earning money. How can hacker so easy to hack into AWS? or the AWS is really go easy yo get hack? think yourself