$4,000 CHARGE due to ACCOUNT HACK

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Has anyone experienced their ACCOUNT BEING HACKED and CHARGED for it by AWS? I experienced a major breech, and suddenly got a bill for over $18,000!!! I was reassured by AWS the entire time that I will not be paying this while spending HOURS following all their steps for securing my account, only to be sent an email MONTHS later that I need to pay over $4,000. I am in total shock over this, and wondering if anyone has experienced something similar - what did you do?

asked 2 years ago283 views
2 Answers
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Hello,

I sincerely apologize for the frustration this situation has caused. If you have an open support case regarding the account compromise I encourage you to continue working with our Support team through that case as we're unable to discuss account/case specifics on re:Post. You can also respond to the most recent email you've received from our Support Team.

If you'd like to speak to someone directly you can always request a call by updating the Contact Option of your case. If you Select Chat you will be able to connect with a Support Agent through chat. If you select Phone, you will be able to speak with someone on the phone. You can find the details here:

https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/

— Lex D.

AWS
EXPERT
answered 2 years ago
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This is the way AWS earning money. How can hacker so easy to hack into AWS? or the AWS is really go easy yo get hack? think yourself

answered a year ago

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