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Are "enableDnsHostnames" and "enableDnsSupport" enabled in the VPC where MSK Serverless is running?
I thought perhaps if this was not enabled, name resolution could not be performed on the DNS name and a connection could not be made.
https://docs.aws.amazon.com/vpc/latest/userguide/vpc-dns.html#vpc-dns-hostnames
https://docs.aws.amazon.com/ja_jp/msk/latest/developerguide/msk-connect-dns.html
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yes, they both are enabled, I checked similar stuff for "Provisioned" MSK and that works